What should I do if the video clips taken with my Lyric C1 and C2 camera are too dark at night?

Last updated

Go to your camera settings in the Lyric app and make sure the Night Vision (IR mode) is set to default and not to manual. If the infrared mode is off during low/not normal light, the video clip will be too dark.

1.Select the "Three Bar" icon in the upper left corner
2.Select "Night Vision"
3.Select "Auto"

The camera will now adjust the brightness automatically as needed.

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.