To perform a factory reset on the base station:
1. Press and hold the action button at the top of the base station (in the middle) for about 30 seconds.
2. The Base Station will ask if you are sure you want to perform a factory reset of the device. It will ask you to confirm this by pressing the action button, which is done by simply pressing the top, in the middle again, a single time.
3. The LED lights on the base of the device will then begin to change colors and it will go through the factory reset process. Once it has been deleted the device should soon after begin flashing blue, meaning it is ready to be paired/added to the app."