What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
Admin |
Support
What is a changeover valve on a heat pump?
-
What tools or materials are necessary for the installation of my new thermostat?
In most cases, the only tools and materials required are a small flat edge screwdriver, #2 phillips screwdriver, your thermostat ID card (located in the box), and your home WiFi...
Admin |
-
My metal jumper wire fell out of my new thermostat, which terminals does the jumper need to be connected to on the thermostat wallplate?
The jumper wire can easily be replaced connecting it to the "R" and "RC" terminals on your thermostat wallplate. If you are unable to find the factory installed jumper, a...
Admin |
-
Do the color of the wires correspond to the letters on my new thermostat?
There is no code governing wire colors and thermostat connections. The thermostat should be wired by the letters found next to the wire screw terminal block. If you do not...
Admin |
-
My thermostat will not connect to my home WiFi network when I supply the correct password. The thermostat shows "Invalid Password" or "Connection Fail"?
Honeywell?s WiFi Thermostats are compatible with the following WiFi security standards: OPEN WEP PSK WPA TKIP PSK WPA2 AES PSK WPA2 MIXED PSK WPA AES PSK WPA2 TKIP PSK Please...
Admin |
-
Why isn't my thermostat connecting to my WiFi router even though it is very close to the thermostat?
Please check a few steps first, in order to make sure that your router can be "seen" by your thermostat: Your router is powered and broadcasting the WiFi signal in...
Admin |
-
How do I enroll/connect to the thermostat via the Internet?
Refer to Step 3 ("Register online for remote access") in the Quick Start Guide.
Admin |
-
I cannot see my New Thermostat on the list of available networks?
On the Thermostat WiFi setup page, click on the rescan button to refresh the network list. This can be done multiple times. If this does not work then power down...
Admin |
-
Why am I not seeing my WiFi setup page?
You are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again. - OR - The WiFi thermostat works with the new iOS 9,...
Admin |
-
Are the MAC ID and MAC CRC case sensitive?
No, the MAC ID and MAC CRC are not case sensitive. Upper and lower case characters will work.
Admin |
-
While connecting to WiFi, my model RTH6580WF or TH6320WF thermostat is stuck on the screen that shows "Connection Successful" and "Wait"?
Please try the following steps to get past the this screen: Power down the thermostat for 3-5 minutes by removing it from the wall plate or turning power off at...
Admin |
-
I cannot connect to my guest network. What do I need to do?
Some wireless routers have advanced features like guest networks. It is recommended that you connect your thermostat to your home network. If you must connect to your guest network, then...
Admin |
-
Why won't my WiFi 9000 Color Touchscreen Thermostat screen power up?
The thermostat operates between 20-30 VAC, "supplied" to the R/RC terminals and "returning" through the C terminal. A C wire, connected to C on the equipment, is required for the...
Admin |
-
Is there a way to extend the signal strength?
Most standard routers can be set up to be a repeater. You can also purchase and install a WiFi repeater.
Admin |