What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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Where can I buy a Lyric thermostat?
The Lyric thermostat is available through: Honeywell certified contractors, who can both provide you a Lyric thermostat and install it in your home. Click here to find a contractor in...
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How do I remove the Lyric Thermostat from my WiFi router?
To remove your Lyric thermostat from your WiFi network, press and hold the Weather icon on the thermostat for approximately 5 seconds. Then, press the the check mark to confirm...
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Where are Lyric products available?
Lyric products are available through: Honeywell certified contractors, who can both provide you a Lyric thermostat and install it in your home. Click here to find a contractor in your...
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How do I find a Lyric dealer in my area?
Lyric is available through heating and cooling contractors as well as through retailers and directly from Honeywell. To find a contractor in your area, click here To find a retailer...
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What is the Lyric warranty?
The warranty for the Lyric thermostat is 2 year retail and 5 year trade from the date it was installed. See the table below to determine which warranty applies to...
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How do I return the Lyric Thermostat?
If you are not happy with your Lyric thermostat it can be returned to the place of purchase. If you purchased your Lyric thermostat from shop.honeywellhome.com , you have 30...
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How do I remove a Lyric user from my thermostat?
You cannot remove a user from an individual thermostat; you will need to remove the user from a location. To remove a user from a location, go to the Lyric...
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How Do I Remove a Honeywell Lyric User From a Location?
To remove a user from a location, go to the Lyric app home screen and tap the three-line menu icon in the upper left hand corner. Press the gear icon...
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I'm a new homeowner. How do I take over the Lyric thermostat?
If your house is newly built and your Lyric was preinstalled by the contractor First, you will need to download the Lyric app to your mobile device. The app is...
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Why does my Lyric password have to be so long?
At Honeywell, your safety is our number one concern. To protect your home and privacy, we require your password to be a minimum of eight characters long including at least...
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How do I delete the Lyric app from my phone?
If you no longer wish to be a Lyric customer, you should first ensure that your Lyric account has been fully deleted. Just deleting the app will not delete your...
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How do I change the email address I use to manage my Lyric?
If you already have a Lyric account linked to an email account and you wish to manage your Lyric from a new email account, you will need to invite yourself...
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I received an invitation to join a Lyric thermostat. What do I do?
A friend or family member has invited you to control their Lyric thermostat from your mobile device. You will soon be able to monitor the thermostat regardless of where you...
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