What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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What is the EM HT (Emergency Heat) switch position on my heat pump thermostat?
The EM HT (Emergency Heat) feature allows the user to use a backup heat source when the heat pump is not working. The Emergency Heat feature locks out the heat...
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What is the difference between "Aux Ht" and "Em Ht"?
Aux Ht or Auxiliary heat is the backup heat that turns on to help the compressor for first stage maintain your temperature setting. You know if the auxiliary heat is...
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Can I connect more than one Portable Comfort Control to the Prestige thermostat?
No. Only one Portable Comfort Control can be connected to one thermostat.
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My thermostat shows humidity however I am unable to change it?
If the VisionPRO Thermostat does not allow you to change the humidity settings, then it is not setup for dehumidification or humidification control. In this case Honeywell recommends speaking to...
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What if my HE360 or HE365 Humidifier is not delivering enough humidification?
There are a variety of factors that can affect the level of humidification that can be achieved. The first consideration must be to proper sizing of the humidifier. Please verify...
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Where should I install my HE360 Powered Flow-Through Humidifier?
The HE360 Powered Flow ? Through Humidifier can only be installed on the warm air supply of the furnace or Air Handler. The humidifier needs to draw heated air across...
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Is it possible to see outside temperature and humidity on my thermostat?
Yes. When connected with an Outdoor Sensor, select thermostats and devices will display the outdoor temperature and humidity on the screen
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Honeywell Humidifier Maintenance
Before checking/cleaning your humidifier system, make sure it is powered down for safety. We do not recommend servicing a powered humidifier. Access and remove your humidifier pad to inspect if...
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Once the Lyric C1 camera has detected a smoke alarm at my home/office, how quickly will I be notified?
Upon detection of the alarm sound, the camera will send the notification immediately. It normally takes up to 30 seconds for the email and push notifications to be sent to...
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Once the Lyric C1 camera detects an alarm sound or suspicious motion, how long will it take to create recorded video?
The recording starts almost immediately. It could take up to 30 seconds for the clips to be available to view through your Lyric app.
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OK, I waited one minute and nothing happened. Is something wrong with my detector?
Make sure the batteries are inserted correctly. If that does not correct the issue then put in new batteries. If the issue is not corrected contact the Lyric toll free...
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No water is going across my humidifier pad. What could cause this?
Before attempting any self-service power down your humidifier. Check your water supply line for cracks or obstructions (you may have to turn off you water supply to the humidifier if...
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My WiFi is not working on my smart home security or camera device
Basic Troubleshooting Make sure the device you are connecting is on the same WiFi network as the mobile device. “Forget” all other networks, and turn off mobile data. OR Turn...
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