What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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Why is my heat pump not coming on when my thermostat is set to heat?
If your thermostat is newly installed and the heat pump worked with the previous thermostat, check the following: 1. Verify that the thermostat is set to heat and is calling...
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My thermostat is set to heat, but my gas furnace isn't coming on. Why?
If your thermostat is newly installed and the heat worked with the previous thermostat, check the following: 1. Verify that the thermostat is set to heat and is calling for...
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My thermostat is set to heat, but my boiler isn't coming on. Why?
If your thermostat is newly installed and the boiler worked with the previous thermostat, check the following: 1. Verify that the thermostat is set to heat and is calling for...
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My thermostat is set to cool, but my outdoor a/c unit isn't coming on to cool. Why?
If your thermostat is newly installed and the cooling worked with the previous thermostat, check the following: 1. Verify that the thermostat is set to cool and is calling for...
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My thermostat is set to cool, but my heat pump isn't coming on to cool. Why?
If your thermostat is newly installed and the heat pump worked for cooling with the previous thermostat, check the following: 1. Verify that the thermostat is set to cool and...
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WHY ISN?T MY COOLING SYSTEM RUNNING WHEN MY THERMOSTAT IS SET TO COOL?
If you?re signed up for a Saver?s Switch through your utility company or a Demand Response program, your Air Conditioning compressor may be cycling off for longer intervals. This occurs...
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My thermostat is online, but shows offline, or doesn't respond to app changes?
Errors or inconsistencies between the thermostat and the mobile device typically indicate a poor connection path between the thermostat and Honeywell Home or Total Connect Comfort cloud / services. These...
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Why is my thermostat display showing "wait," "waiting for equipment," or flashing "cool on"?
Why is my thermostat display showing “wait,” “waiting for equipment,” or flashing “cool on”? Each thermostat model has a different display message when a delay occurs. This delay can be...
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My smoke detector is 10 to 20 years old. Will the Lyric C1 WiFi Security Camera detect the sound?
Yes. The Lyric C1 camera is designed to detect all alarm sounds that generate beeps for more than five seconds. So the age of your smoke detector doesn't matter as...
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My push button works off and on. What can I do to get it working all the time?
That sounds like a battery issue. Clean the battery contact and reinsert the batteries. In cold conditions or if operating at the maximum range, you may need to replace the...
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My PC isn't automatically recognizing my mp3 doorbell as an external drive. What should I do?
First, unplug the USB connection, then plug it back in. Next, open Windows Explorer and look for the Honeywell doorbell, which will be listed under "Computer." Check that the connection...
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My Lyric C1 camera sends me sound-detected alert notifications every day. Is there a way to avoid this?
For the best safety performance, the camera's microphone sensitivity is very sharp. If you're experiencing false alarms, it's likely that the camera is installed close to the device creating the...
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My Lyric C1 camera is working fine, but I don?t hear any audio in the stored video clip. What should I do?
First, make sure the volume on your smart device is turned on. If it is and you still don't hear the audio in your video clip, unplug the camera's power...
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