Support

  • What is Honeywell's warranty on my thermostat?

    Honeywell Home thermostats carry different warranty periods depending on the specific model of thermostat, where the product is purchased and how it is installed. Please refer to your product manual...

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  • What is geofencing?

    A geofence is a virtual perimeter for a geographic area. Once you've set your geofence radius, your smartphone determines if you've crossed from one side of your geofence boundary to...

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  • What is geofencing?

    A geofence is a virtual perimeter for a geographic area. Once you've set your geofence radius, your smartphone determines if you've crossed from one side of your geofence boundary to...

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  • Facial Recognition for Smart Home Security

    Smart Home Security is like a part of the family ? it can recognize familiar faces. We offer facial recognition for two faces during a two-hour block of time each...

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  • What is ENERGY STAR?

    Per the ENERGY STAR® Website: ENERGY STAR is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions....

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  • What is covered by the warranty?

    Honeywell warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of two (2) years from the date...

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  • What Is Daisy Chain and How Do I Use It?

    A daisy chain is a series of devices connected together to extend the range. The first step in creating a daisy chain is to make sure a Series 9 doorbell...

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  • What is compressor protection?

    The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this "off" time, the message "Wait" will display on screen.

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  • What is changeover and how do I change setpoints?

    The Lyric T6 Pro thermostats has auto-changeover. This allows the thermostat to change between heating and cooling as needed based on the room temperature and the heating and cooling set...

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