Home Energy Report: How to Read Your Chart
The Heating and Cooling section of your energy report will help you get into the details of how your systems have run over the past month. You can see how...
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Home Energy Report: How to Read Your Chart
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Why is my doorbell push button light flashing 5 times?
That means it's time to replace the battery.
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My doorbell has stopped working. I've checked and replaced the batteries, but it still doesn't work. What should I try next?
You should perform a factory reset. Press and hold the settings button while you remove and re-insert one battery. You'll then need to re-link your doorbell push button and any...
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My doorbell has stopped making sounds, but the halo and/or strobe lights are working. How do I get the sound back?
It's likely that the mute button has been pressed. The mute symbol will flash if the door push is activated. To get the sound back, press and hold the mute...
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My dehumidifier isn't working. What should I do?
If your dehumidifier isn't working: 1. Confirm that the unit has power. 2. Make sure that the water drain line or tank aren't full. 3. Check that the control device...
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My camera is offline and will not reconnect.?Will I lose the stored clips if I reset the device to get back online?
If the Lyric C1 or C2 WiFi Security Camera is reset, all stored clips will be lost. It is not recommend that the Lyric C1 camera be reset unless absolutely...
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Membership: Where do you update your Membership?
Currently you can only update your membership in the Android version of the Resideo App. You will find the Membership item in the menu of your Resideo App. iOS users...
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Media Air Filter Maintenance
The media filter must be replaced at least annually. If the installation includes both heating and cooling, you should consider replacing the filter at least seasonally. The size of the...
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Why isn?t my Lyric thermostat connecting to my WiFi router even though it is close to the thermostat?
Please check a few steps first, in order to make sure that your router can be "seen" by your thermostat: Your router is powered and broadcasting. You can check this...
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What should I do if I don't see my home WiFi network listed as an available network?
In order to manage your Lyric thermostat remotely via the Lyric app, you will need to connect the Lyric thermostat to your in-home WiFi network. The Configuration section of your...
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Why is Lyric not finding my home WiFi network?
In order to manage your Lyric thermostat remotely via the Lyric app, you will need to connect the Lyric thermostat to your in-home WiFi network. The Configuration section of your...
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How do I reset the WiFi on my Lyric?
The simplest way to reset the WiFi on your Lyric thermostat is to do it manually. Please follow the instructions on the video below for a visual guide on how...
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Is there a way to extend my Lyric's WiFi signal strength?
The range or distance of the WiFi signal is determined by your router. Check your router's manual for additional information. It is possible that your thermostat is unable to find...
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How do I remove the Lyric Thermostat from my WiFi router?
To remove your Lyric thermostat from your WiFi network, press and hold the Weather icon on the thermostat for approximately 5 seconds. Then, press the the check mark to confirm...
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