What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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Where can I see the latest offerings for Marketplace?
Log into your Total Connect Comfort mobile app to see the latest offerings. The Marketplace icon is located in the lower right corner of the TCC app's thermostat screen.
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Where can I purchase replacement pads for my humidifier?
You can get new humidifier pads from your local retailer or your heating and cooling professional. Please click on the links below to: Contact a Pro Find a Retailer -...
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Where can I place Smart Home Security MotionViewers?
MotionViewers detect movement from people and pets up to 33 feet away, and capture that moment with a short video clip, so you can see who’s there. The Indoor MotionViewer...
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Where can I place Smart Home Security Motion Sensors?
Motion Sensors can detect movement from people and pets up to 33 feet away. They can be placed in the corner where two walls meet, or placed flat on the...
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Where can I place Smart Home Security Base Station?
Camera Base Station should be placed on a flat surface like a counter top, book shelf, or a credenza, at a minimum of 6 feet (~2m) away from your router...
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Where can I order a replacement humidifier pad, air filter, or UV bulb?
Replacement humidifier pads, air filters and UV bulbs are available from your local heating and cooling contractor or from most retail home improvement stores and websites.
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Where Can I Get Additional Assistance?
If you have any questions concerning this warranty, please write Honeywell Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.
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Where can I get the installation instructions for my doorbell?
You can find installation guides for Honeywell products at www.your home.honeywell.com. Please refer to the specific product page.
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Where can I find support for my Total Connect 2.0 app?
The Total Connect 2.0 app gives you mobile control and management of your professionally installed security system and smart home devices. The app and web portal offer more than 200...
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Where can I buy the Lyric Security and Home Control System from?
You can purchase the Lyric Security System from your local Honeywell Dealer. To find a dealer in your region go to the Contact a Pro section.
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Where can I buy replacement filters for my Electronic Air Cleaner?
Electronic Air Cleaner replacement pre and post-filters are available through your local HVAC professional.
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When will Smart Home Security Base Station sound an alarm?
Camera Base Station sound an alarm when any of the following has occurred: A Motion Sensor or Indoor MotionViewer has picked up on movement within your home when your system...
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Where can I buy an air filter for my whole-home dehumidifier?
You can purchase a whole-home dehumidifier filter from your local heating and cooling professional.
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