What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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Why didn?t the Lyric? C1 WiFi Security Camera detect the smoke alarm sound when I tested it at my home?
For smoke and fire alarms, the camera is programmed to detect a series of alarm sounds that last at least five seconds. When you test it, make sure you press-and-hold...
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Why didn't I receive a notification from my Lyric C1 or C2 camera for a motion or audio event?
For motion detection, make sure the detection zone sensitivities aren't set to zero or Low. If this doesn't solve the problem, make sure the camera is connected to the WiFi...
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Why cant I use the strobe feature on my RDWL311A Doorbell?
Strobe lights aren't available on the RDWL311A.
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Why can't I connect my WiFi 9000 Color Touchscreen Thermostat to WiFi ?
Trouble connecting? If you are unable to complete the WiFi connection process, attempt the following before proceeding: Attempt to connect and register the thermostat to a mobile hotspot. This allows...
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Why can?t I change anything on the screen?
Your Timer might be locked, this only applies for models TI073, PLS550 and PLS551.
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Why are my Smart Home Security Motion Viewers video clip not showing up immediately in the App after I receive the alert that motion is detected?
We are aware that it can take a few minutes for the video clip to show up in the App after motion is detected. We are actively working to fix...
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Why am I not getting any sound after I disconnect my doorbell from the computer?
When the USB cable is unplugged, the mp3 player resets and the index is updated. So there will be a short delay before the doorbell sounds are available. Just give...
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Why are my Apple HomeKit commands no longer responding?
If your commands are not responding, it means there is a disconnect between the app and Apple HomeKit. To resolve this use the following steps: Go into Settings on your...
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Why am I being asked to provide a secondary security code for my Lyric App?
A secondary security code is prompted for added security within the Lyric App. ?This is designed to avoid home intrusion risks via camera or thermostat access from an unauthorized user.
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Why am I getting the message "Service Unavailable" when I log into the Resideo App?
This message means the Resideo App is unable to connect to the Honeywell Home servers. This may be due to an internet connection issue, a server issue, or an issue...
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Which thermostats are compatible with Energy care?
Contact customer care. https://www.resideo.com/us/en/support/ and they will assist you.
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Which smart home apps are compatible with the T9 Smart Thermostat and T10 Pro Smart Thermostat?
Currently only Amazon Alexa and Google Assistant can view and control both the thermostat and sensors. HomeKit, IFTTT, SmartThings and Cortana will allow you to change setpoints on your thermostat,...
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Which Honeywell mobile apps support Marketplace?
The Total Connect Comfort app currently supports Marketplace.
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