What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
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What is a changeover valve on a heat pump?
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What should I do if my thermostat is already registered?
For Honeywell Home thermostats, you will need to register the thermostat. Call 1-800-633-3991 to get it set up. When you call, make sure you have the following information ready: The...
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What should I do if the motion or audio notifications from my Lyric C1 or C2 camera are too frequent?
If the motion detection is too frequent, try setting up detection zones and create exclusion zones by setting the sensitivity as zero or Low. If detection zones won't work for...
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What should I do if the Lyric C1 or C2 camera firmware update fails?
If a firmware update fails, Honeywell will automatically resend the update to ensure your Lyric C1 and C2 WiFi Security Camera is up to date. Your camera will need to...
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What should I do if the camera signal to my Lyric app is frequently interrupted or delayed?
This issue could occur if the WiFi signal is not strong where your camera is installed. If the issue happens frequently, consider moving your camera or router closer to improve...
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What should I do if the 2-way talk on my smart device is interrupted?
Check that the live streaming (90 second per session) has not timed out. If the live stream session has timed out, re-establish a new session by pressing the "Play" icon...
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What should I do if no motion or audio is detected from my Lyric C1 or C2 camera?
Wait 40 seconds so that you aren't inundated with multiple notifications and video clips for the same event, the camera is set up to give precedence to the first trigger...
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What should I do if no audio is transmitted from my Lyric C1 or C2 WiFi camera?
Check the settings in your Lyric app to make sure the camera's microphone is turned on. To turn the volume on for the Lyric C1 or C2 WiFi Security Camera,...
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What should I do if my PC does not automatically recognize my doorbell as an external drive?
When you connect the doorbell to a computer for the first time, your computer should automatically install the USB device driver. If the doorbell is not detected, remove and reinsert...
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What should I do if my mp3 tune does not play?
If no sound on the doorbell after editing mp3 files, remove then refit the batteries (this will cause a system reset). If you are using a USB power supply, turn...
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What should I do if my computer does not automatically recognize my mp3 doorbell (series 9 RDWL917A) as an external drive?
When you connect the mp3 doorbell to a computer for the first time, your computer should automatically install the USB device driver. If the doorbell is not detected, remove and...
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What should I do if I receive a "cannot log in" error on my Resideo App?
If unable to log into the Resideo App, verify the following items: Check whether you've entered the correct user ID and password. Check whether the mobile device is connected to...
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What should I do if I get a message stating my Lyric C1 or C2 camera is offline?
If the Lyric C1 or C2 WiFi Security Camera is showing offline in the Lyric App, verify the following items: Verify your home WiFi network is working. Verify the camera...
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What should I do if I get a message stating my camera is offline?
If the Camera is showing offline in the Resideo App, verify the following items: Verify your home WiFi network is working. Verify the camera is still connected to power. Check...
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