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HELP & SUPPORT

I am having difficulty connecting to my Clear 4G Wi-Fi router during the Wi-Fi registration process?

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If you have a "Clear" 4G brand of Wi-Fi router, you may experience difficulty in registering this thermostat during the Wi-Fi registration process. You may try these procedures for Clear 4G routers if you cannot immediately connect via Wi-Fi: Try re-enrolling the thermostat from the Wi-Fi setup menu
Try power-cycling the thermostat and re-enrolling from the Wi-Fi setup menu
Attach an external wireless access point to the Clear 4G router and re-enroll
Open Source & Software Upgrades
As part of these products, Honeywell or its distributors may have distributed to you hardware and/or software, or made available electronic downloads, that contained a version of software programs developed by the Free Software Foundation, a separate not-for-profit organization without any affiliation to Honeywell. If we distributed any of these free software programs to you, we want you to know that you were granted a license to that software under the terms of either the GNU General Public License or GNU Lesser General Public License. The Licenses allow you to freely copy, modify and redistribute that software and no other statement or documentation from us, including any End User License Agreement, places any additional restrictions on what you may do with that software.
Licenses of Third Party Software
Request for Updated Open Source Code
(Software Release Upgrade Notice)
Final - April 30, 2014
Please note that your Wi-Fi Smart Thermostat will be automatically updated with a new software release (Version 1.4) over the next few days. To receive this update, you must have your thermostat connected to Wi-Fi and registered with Honeywell Total Connect Comfort.
Your thermostat will be automatically re-booted and your screen may go temporarily blank during the upgrade process. Normal voice control and thermostat operation will resume in a few minutes.
Version 1.4 provides the convenience of "programming by voice" as outlined below:
Programming by voice simplifies the process of making an ad-hoc program schedule change; enabling you to quickly adjust your scheduled program on the thermostat in response to day-to-day variations in your routine or family schedule. Simple, one-step voice commands allow you to adjust the temperature for today, for a specified time in the current day, a time in a future day, and also adjust the start time for a specified programming period. The Wi-Fi Smart Thermostat with Voice Control provides the convenience of voice-controlled, temporary temperature holds as well as temporary overrides to your scheduled program on the thermostat. With voice programming, comfort can now be managed on your time, your schedule, and using your preferences.

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