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HELP & SUPPORT

Why are my Apple HomeKit commands no longer responding?

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If your commands are not responding, it means there is a disconnect between the app and Apple HomeKit. To resolve this use the following steps:

  • Go into Settings on your smartphone and select the Wi-Fi, then scroll down to see thermostat name with the last six digits of the MAC ID .
  • Turn Home Data off.
  • Uninstall and reinstall the Lyric app.
  • Go back into Settings and turn Home Data back on.
  • Make sure that your iOS version is up-to-date.

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