Why am I getting the message "Service Unavailable" when I log into the Resideo App?

Last updated

This message means the Resideo App is unable to connect to the Honeywell Home servers. This may be due to an internet connection issue, a server issue, or an issue with the device. Please attempt the following:

  • Try logging in from a different device
  • If connected to WiFi, try using Mobile Data instead (or vice versa)
  • If possible, try using a different account to log in 
  • Check our Support Site to verify if there is any current maintenance 


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