Why am I getting the message "Service Unavailable" when I log into the Honeywell Home App?

Last updated

This message means the Honeywell Home app is unable to connect to the Honeywell Home servers. This may be due to an internet connection issue, a server issue, or an issue with the device. Please attempt the following:

  • Try logging in from a different device
  • If connected to WiFi, try using Mobile Data instead (or vice versa)
  • If possible, try using a different account to log in 
  • Check our Support Site to verify if there is any current maintenance 
 

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.