Why am I getting the message "Service Unavailable" when I log into the Honeywell Home App?

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This message means the Honeywell Home app is unable to connect to the Honeywell Home servers. This may be due to an internet connection issue, a server issue, or an issue with the device. Please attempt the following:

  • Try logging in from a different device
  • If connected to WiFi, try using Mobile Data instead (or vice versa)
  • If possible, try using a different account to log in 
  • Check our Support Site to verify if there is any current maintenance 
 

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