The Total Connect 2.0 app gives you mobile control and management of your professionally installed security system and smart home devices. The app and web portal offer more than 200 frequently asked questions, ranging from arming your security system to automating outside lighting to troubleshooting a spotty internet connection. Our support technicians have heard it all and we’ve turned their insights into answers for you. Once you’ve logged into Total Connect, click Help and type your question into the search box. Plus, you can always reach out to your security dealer who installed your system.