Skip to main content
Search Button
shopping cart

HELP & SUPPORT

When using active rooms on the T9/T10 thermostat, how long are those rooms considered "Active" after motion has last been detected?

Last updated

Share:

The sensor has an occupancy algorithm based on how many motion events it sees within a certain timeframe. This was set up so that if someone briefly walks through a room, the sensor will tell the thermostat that the room is “occupied” for 10 minutes. If someone is in a room longer, then the timeout will be increased automatically. Sensors communicate directly with the thermostat via Honeywell Home RedLINK technology. After sensing motion, the communication should take less than 3 seconds to assign the room priority, depending on battery and signal strength.

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.