What should I do if no motion or audio is detected from my Lyric C1 or C2 camera?

Last updated

Wait 40 seconds so that you aren't inundated with multiple notifications and video clips for the same event, the camera is set up to give precedence to the first trigger (whether motion or audio) and initiate the notification and video clip. For example, if the camera is triggered by a motion event, no new audio or motion will generate a new notification for the next 40 seconds. A new audio or motion 40 seconds after the first event will generate a new notification.

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.