What should I do if no audio is transmitted from my Lyric C1 or C2 WiFi camera?

Last updated

Check the settings in your Lyric app to make sure the camera's microphone is turned on. To turn the volume on for the Lyric C1 or C2 WiFi Security Camera, follow these steps:

1.Log into the Lyric App
2.Select the "Three Bar" icon in the upper left corner
3.Select the camera from the menu
4.Select "Camera Microphone"
5.Slide the toggle switch to the right until the status bar turns blue

If you're still having issues, contact Honeywell Support at 1-800-633-3991.

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.