What should I do if I don't receive an event notification from my Lyric C1 or C2 camera in my email inbox?

Last updated

If you've received the notifications on your Lyric App and see the associated 30-second video clip(s), but have not received email alerts for the same event(s), please verify the following:

  • Ensure the email was not routed to your Spam or Junk folder
  • Ensure Lyric@honeywell.com has been added to your approved sender list
  • Ensure your email address is correctly updated in your Lyric account via the Lyric app


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