What should I do if I can't see my router on the list when setting up my Lyric C1 and C2 Wi-Fi Security camera?
If the camera is too far from the router or there are too many routers near the camera, it may result in a failure to retrieve the router. In this case, press the <Refresh> button and attempt retrieval again. If the router is not retrieved after pressing the <Refresh> button, check the Wi-Fi connection status in the Wi-Fi settings menu of your smart device.
If you're still having issues, contact Honeywell Support at 1-800-633-3991.