What should I do if I can't see my router on the list when setting up my Lyric C1 and C2 WiFi Security camera?
If the camera is too far from the router or there are too many routers near the camera, it may result in a failure to retrieve the router. In this case, press the <Refresh> button and attempt retrieval again. If the router is not retrieved after pressing the <Refresh> button, check the WiFi connection status in the WiFi settings menu of your smart device.
If you're still having issues, contact Honeywell Support at 1-800-633-3991.