Your activation email will be sent from connected-Home@alarmnet.com. You will need this activation email to complete your Lyric account setup. If you have not received the activation email after five minutes, please check the Spam folder of your email account. If your activation email went to your Spam folder, please add our email address, connected-Home@alarmnet.com, to your contacts and trusted mail sources as specified by your email client or ISP. If you do not find it in the Spam folder, click on the Resend button and the activation email will be resent. If you still do not receive your activation email, please contact the Lyric Technical Support team at 1-800-633-3991 for help.