Lyric uses your smartphone's location services to trigger the Geofencing shortcuts in your Lyric app. You will need to allow access to let Shortcuts to trigger when you cross your Geofence boundary. If you are using an iPhone, Apple has introduced a new option under "Allow Location Access" While Using the App from iOS11. This option restricts Lyric application from accessing your location when Lyric app is running in the background. Please make sure that the "Allow Location Access" for Lyric is set to "Always".