Resideo App message: “Registration Error – This thermostat is already registered to another account”
Last updated
6/22/22
If you know the previous owner, ask them to delete the thermostat from their account (within the app, they’ll tap Settings, then Thermostat Configuration, then Delete Thermostat). If you don’t know the previous owner, contact Customer Care to unregister the thermostat at 1-800-633-3991.
MESSAGE US
Message us on Twitter for help with our products.
Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT
