What is a changeover valve on a heat pump?
The changeover valve is a device which reverses the flow of refrigerant in the heat pump. This will allow the freon to reverse and heat the home or cool the...
Admin |
Support
What is a changeover valve on a heat pump?
-
Enroll Your Smart Thermostat and Get Rewarded
What thermostats are eligible? How Do I Enroll? How Do I Unenroll? *Offers will vary by region / utility provider* Click here to search for savings available from your...
Admin |
-
I'm not able to add a device, and the doorbell beeps twice when I try. What's wrong?
That means you've exceeded the number of devices that your doorbell can store. The number of device connections vary depending on the model. Here's a quick reference guide: Series 3...
Admin |
-
I'm having trouble with the Resideo App on my iPhone IOS 14.2
Notice for users running IOS 14.2 Issue: Users who try to install a Smart Round, T5, T6 Pro, T6 or T6R thermostat using a mobile/tablet running 14.2 IOS will not...
Admin |
-
If the alarm is activated what happens? Who responds?
The Controller will send alarm signals to Alarmnet who then forwards the signals to the registered central station. Respective Fire, Police, or Medical authorities will respond.
Admin |
-
If my TH/RTH6000 or TH8320/RTH8000 WiFi thermostat loses the Internet connection, how do I get it reconnected?
RECONNECTING TH/RTH6000 OR TH8320/RTH8000 WiFi THERMOSTATS DISCONNECTED FROM INTERNET If your thermostat lost its Internet connection: Try unplugging it from the wall plate. Wait for at least one minute, and...
Admin |
-
If I switch from the Resideo App to the First Alert App what will happen to my current integrations?
At launch, users currently enrolled in Demand Response / 3rd Party Energy Savings programs / 3rd Party Smart Home controls (Amazon Alexa, Google Home, Samsung SmartThings, etc.) are encouraged to...
Admin |
-
If I skip the secondary security code when I first create my account, can I choose to use it later?
If a secondary security code was not set up upon activation of the Lyric Account, this feature can be enabled at anytime by accessing the Lyric settings menu "My Account".
Admin |
-
If I put my own tune onto the mp3 Doorbell (series 9 RDWL917A), what formats are supported?
The mp3 doorbell (series 9 RDWL917A) can support most mp3 files, sampling rates (<48kHz), bit rates (<320kbps), mono or stereo. The doorbell does not support .wav or other audio formats.
Admin |
-
If I have multiple locations with my Total Connect Comfort account, will I see different Marketplace offers?
Potentially, especially if your locations are within different zip codes or you have a different Honeywell connected thermostats.
Admin |
-
If I choose to use the secondary security code, can I change my mind later?
The secondary security code for the Lyric App can be disabled at anytime by either resetting the PIN or disabling the feature within the Lyric settings menu "My Account".
Admin |
-
If I?m installing multiple detectors at the same time, how do I know which detector I am installing?
Each detector must be enrolled through the app individually. The easiest way to enroll detectors is to enroll one at a time by inserting batteries only into the device you...
Admin |
-
I want to replace my wired doorbell but keep my illuminated wired push button. Can I change to a wire-free doorbell?
Sure. Just use a Honeywell converter (Part number RPWL4045A). It connects to your wired doorbell push button and bell transformer, allowing it to work with Honeywell wire-free doorbells with ActivLink...
Admin |
-
I want to be informed if someone is approaching my front door or entering my driveway. Are there accessories that can be added to my doorbell?
Honeywell offers a wire-free external PIR (passive infra Red) L430 movement sensor that can be linked to the wire-free doorbell and can be set to alarm if motion is sensed.
Admin |