Home Energy Report: How to Read Your Chart
The Heating and Cooling section of your energy report will help you get into the details of how your systems have run over the past month. You can see how...
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Home Energy Report: How to Read Your Chart
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Home Energy Report: Your Monthly Trends
The monthly energy report will compare how your heating and cooling systems ran over the the past two months. The Energy Report will also compare how the average temperatures changed...
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Honeywell T10 Thermostat Sensor Error
A recent firmware update may have caused your T10 thermostat to incorrectly display the following message: Message: "Sensor Error: An issue with the internal sensor was detected. The thermostat may...
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How can I change the volume of Smart Home Security Base Station?
You can change the volume by drawing a circle on the touch-senstive surface at the top of Camera Base Station. You may also change volume using our app on your...
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Resideo App message: ?Unable to find Thermostat?
The thermostat must be connected to the same WiFi network as the mobile device you are connecting it with. “Forget” other WiFi networks on your mobile device. Routers or mobile...
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Home App: What does "improved geofencing" mean?
With the Resideo App, we?ve improved our geofencing software so now your home will be able to respond even more intelligently to your needs throughout the day. Learn more about...
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How can I control Smart Home Security by voice using Alexa?
Using built-in Amazon Alexa, your Base Station can work like an Amazon Echo. Features: Ask built-in Amazon Alexa to play music, tell you the weather forecast, switch on a lamp,...
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How are multiple users set up with the Honeywell Home T5 WiFi thermostat?
Access can be given to any or all Honeywell Home thermostat locations through the Resideo App. Start by touching the three-line menu icon in the upper left-hand corner of the...
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How do I add or remove devices in the First Alert App?
Users can add new devices via the app dashboard by selecting the "+ Add Device" button. Follow the in-app directions specific to your device to complete the connection.*Adding devices allows...
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How do you use the included venting kit?
The portable air conditioner venting kit must be installed in order for the unit to work correctly in air conditioning mode. Although portable air conditioners come in a range of...
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Resideo App message: “Registration Error – This thermostat is already registered to another account”
If you know the previous owner, ask them to delete the thermostat from their account (within the app, they’ll tap Settings, then Thermostat Configuration, then Delete Thermostat). If you don’t...
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Home Energy Report: How to reconnect your thermostat?
To reconnect your thermostat to WiFi, make sure your router is powered on and broadcasting. Restart your router by pressing the ON/OFF button or by unplugging the device then plugging...
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How do I reset the password on my Home account?
If you have forgotten your Home account password or would like to reset the password of your Home account, select the “Forgot Password” link on the Log In screen of...
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Can the backlight be turned on all of the time?
It depends, if the thermostat is powered with a 24 Vac common it can be set to have continuous backlight. If the thermostat is battery powered, it cannot be set...
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