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HELP & SUPPORT

While connecting to Wi-Fi, my model RTH6580WF or TH6320WF thermostat is stuck on the screen that shows "Connection Successful" and "Wait"?

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Please try the following steps to get past the this screen: Power down the thermostat for 3-5 minutes by removing it from the wall plate or turning power off at the circuit breaker. Then turn the thermostat back on and verify that the "set time" screen is shown. If the "set time" screen is not shown repeat this process for longer period of time. After repowering, press the "fan" and the "up" arrow at the same time for five seconds. Press "Next" until ISU "39" is displayed, set it to option "0" with the arrow buttons, and press "Done." This will cause the Wi-Fi radio to reset. Please restart the Wi-Fi enrollment steps from the beginning.

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