What should I do if the 2-way talk on my smart device is interrupted?

Last updated:

Check that the live streaming (90 second per session) has not timed out. If the live stream session has timed out, re-establish a new session by pressing the "Play" icon to re-establish the live stream and try the 2-way talk again. If live streaming is working, but the 2-way talk isn't, verify that the camera has a WiFi connection.

Was this article helpful?

Thanks for your feedback!

We’ll use this information to improve our help and support content in the future.

NOT THE DIY TYPE?

Contact a local professional partner.

FIND A PRO

NEED SOME EXTRA HELP?

Chat live with a support agent.

Must accept cookies

CONTACT US

Connect with our support team.