What should I do if my Lyric C1/C2 WiFi Security camera isn't finding my router during setup?

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If the camera is too far from the router or there are too many routers near the camera, it may result in a failure to retrieve the router. In this case, press the <Refresh> button and attempt retrieval again. If the router is not retrieved after pressing the <Refresh> button, check the WiFi connection status in the WiFi settings menu of your smart device.

If you're still having issues, contact Honeywell Support at 1-800-633-3991.

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