What do the various lights and sounds on the Smart Home Security Base Station mean?

Last updated

You can always turn off the camera using our app on your phone. You can also turn the privacy ring on Camera Base Station to cover the camera lens, so even if you forget to turn the camera off in our app, your privacy

Camera Base Station uses a variety of lights and sounds as a way to notify you about what's happening in and around your home. Here are some of the most common patterns:

  • A momentary white light when the system mode has changed to HOME
  • A momentary green light followed by a slow, blinking green light during Entry or Exit delay — you'll also hear dings to match the blinking light
  • A constant green light when the system is in AWAY mode
  • A momentary purple light followed by a slow, blinking purple light as the system is switching to NIGHT mode — you'll also hear dings to match the blinking light
  • A pulsing yellow light when a firmware update is available
  • A fluttering amber or red light when the system notices something abnormal and is trying to grab your attention
    • You can dismiss this alert by tapping on the Action button, which is located at the center of the touch-sensitive surface on top of Camera Base Station
    • When tapped, Camera Base Station may announce the issue at hand, or ask you to check our app on your phone for details
  • A blue light followed by a spinning sky blue light when you're using voice control

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.