Search Button
shopping cart

HELP & SUPPORT

My thermostat display shows “wait” or “waiting for equipment” or has a flashing “cool on” in display. What does that mean?

Last updated

Share:

Each thermostat model has a different display message when a delay occurs. This delay can be up to five minutes under normal operating conditions. A delay is used to protect your heating and cooling equipment from coming on too quickly (known as short cycling), which can cause damage.

The thermostat has a built-in compressor protection (minimum off timer) that prevents the compressor from restarting too early after a shutdown. The minimum off timer is activated after the compressor turns off. The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage.

If the delay lasts longer than five minutes, there may be an issue with the voltage to the thermostat. A professional contractor could verify that the voltage is within an acceptable range and that there are not shorted wires.
Wait message thermostat

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
7am to 7pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.