If your thermostat was previously connected and has lost Wi-Fi connection, and no changes have been made to your home network / router, attempt the following first before completing a full wi-fi reset:
A full Wi-Fi Reset can be performed one of two ways:
- When registered with the Honeywell Home app – Login, select the thermostat, then select the settings icon in the top-right corner. The “Reset Wi-Fi” option is located at the bottom of the screen. Follow the prompts in the app to reconnect, or to connect your thermostat to another Wi-Fi signal.
- Add a New Device – If your thermostat was connected and operating normally, but now is not appearing in the Honeywell Home app under your account, or you are unable to access the “Reset Wi-Fi” button. Select the “Add a New Device” button, or press the “+” button within the Honeywell Home app. Follow the prompts to connect and configure your thermostat.
