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HELP & SUPPORT

How do I reset the WiFi on my T5, T5+, or T6 Pro WiFi?

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If your thermostat was previously connected and has lost Wi-Fi connection, and no changes have been made to your home network / router, attempt the following first before completing a full wi-fi reset:

A full Wi-Fi Reset can be performed one of two ways:

  • When registered with the Honeywell Home app – Login, select the thermostat, then select the settings icon in the top-right corner. The “Reset Wi-Fi” option is located at the bottom of the screen. Follow the prompts in the app to reconnect, or to connect your thermostat to another Wi-Fi signal.
  • Add a New Device – If your thermostat was connected and operating normally, but now is not appearing in the Honeywell Home app under your account, or you are unable to access the “Reset Wi-Fi” button. Select the “Add a New Device” button, or press the “+” button within the Honeywell Home app. Follow the prompts to connect and configure your thermostat.

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