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HELP & SUPPORT

How do I reset my Honeywell Home device?

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There are several types of resets available. What would you like to reset?

 

 


 

Factory Reset

*A factory reset will completely erase all Wi-Fi and Configuration settings for your thermostat. If you do not know your home system type / configuration, we recommend contacting a HVAC professional for assistance*

What device are you trying to factory reset?

 

T5+/T5/T6 (RCHT8610WF, RCHT8612WF, TH6320WF2, TH6220WF2)
  • Press and hold Menu
  • Press [Symbol] until you see Reset, and then select it
  • Press [Symbol] until you see Reset, and then select it
  • Congratulations! You've reset your device! You can now configure your device for it's new settings, either using the Honeywell Home mobile app, or on the thermostat screen itself. 

 

Smart/Lyric Round (TH8732WFH)
  • Press and hold the Cloud Icon
  • Press ↓ until you see Reset, and then select it
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the "+" icon, or "Add new device" button on your Honeywell Home mobile app. You can also configure your thermostat on the thermostat screen itself using the Installation Guide

 

Smart WiFi 9000 (RTH9580WF, RTH9585WF, TH9320WF)

  • Press Menu, and then select Preferences
  • Press Restore Factory Defaults
  • Select Yes
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the thermostat screen.

 

FocusPro 6000 (TH6320WF1, RTH6580WF)
  • Press and hold ↑ and Fan
  • Change the number on the left to 90, and the number on the right to 1
  • Press Done
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the thermostat screen.

 

VisionPRO 8000 (TH8320WF, RTH8580WF)
  • Press System
  • Press and hold the blank box in the center
  • Change the number on the left to 0710, and the number on the right to 1
  • Press Done
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the thermostat screen.

 

VisionPRO TH8321WF
  • Press Menu
  • Go to Dealer Information
  • Scroll to the bottom and write down the date code
  • Press Done
  • Scroll down to Installer Options
  • Enter the date code.
  • Select Reset to Defaults.
  • Select Yes
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the thermostat screen.

 

CAMERA (C1, C2)
  • Press and hold the reset button for 45 seconds
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the "+" icon, or "Add new device" button on your Honeywell Home mobile app.

 

WATER LEAK DETECTOR
  • Press and hold the reset button for 45 seconds
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the "+" icon, or "Add new device" button on your Honeywell Home mobile app.

 

SMART HOME SECURITY
  • Press and hold the action button for 30 seconds
  • When prompted, press the action button once again
  • Congratulations! You've reset your device! You can now configure your device for it's new settings via the "+" icon, or "Add new device" button on your Honeywell Home mobile app.

     

    OTHER DEVICE
    • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

     


     

    Wi-Fi Reset

     

    What device are you trying to Wi-Fi reset?

     

    T5+/T5/T6 (RCHT8610WF, RCHT8612WF, TH6320WF2, TH6220WF2)
    • Press and hold Menu
    • Press [Symbol] until you see Reset, and then select it
    • Press [Symbol] until you see Wi-Fi, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    Smart/Lyric Round (TH8732WFH)
    • Press and hold the Cloud Icon
    • Press ↓ until you see Wi-Fi, and then select it
    • Press ↓ until you reach Setup, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    Smart WiFi 9000 (RTH9580WF, RTH9585WF, TH9320WF)
    • Press Menu
    • Press Wi-Fi Setup
    • Congratulations! You've reset your device! You are now complete.

     

    FocusPro 6000 (TH6320WF1, RTH6580WF)
    • Press and hold ↑ and Fan
    • Change the number on the left to 39, and the number on the right to 0
    • Press Done
    • Congratulations! You've reset your device! You are now complete.

     

    VisionPRO 8000 (TH8320WF, RTH8580WF)
    • Press System
    • Press and hold the blank box in the center
    • Change the number on the left to 0900, and the number on the right to 0
    • Press Done
    • Congratulations! You've reset your device! You are now complete.

     

    VisionPRO TH8321WF
    • Press Menu
    • Press ↓ until you see Wi-Fi Setup, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    CAMERA (C1, C2)
    • Press and hold the reset button for 45 seconds
    • Congratulations! You've reset your device! You are now complete.

     

    WATER LEAK DETECTOR
    • Press and hold the reset button for 45 seconds
    • Congratulations! You've reset your device! You are now complete.

     

    SMART HOME SECURITY
    • Press and hold the action button for 30 seconds
    • When prompted, press the action button once again
    • Congratulations! You've reset your device! You are now complete.

     

    OTHER DEVICE
    • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

     


     

    Schedule Reset

     

    Make sure you want to change your device's schedule back to factory presets.

     

    Schedule presets for non-Geofencing thermostats:

     

    C Wire image

    Schedule presets for Geofencing thermostats:

     

    C Wire image

     


     

    What device are you trying to schedule reset?

     

    T5+/T5/T6 (RCHT8610WF, RCHT8612WF, TH6320WF2, TH6220WF2)
    • Press and hold Menu
    • Press [Symbol] until you see Reset, and then select it
    • Press [Symbol] until you see Schedule, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    Smart WiFi 9000 (RTH9580WF, RTH9585WF, TH9320WF)
    • Press Menu
    • Press Preferences
    • Press Restore Default Schedule
    • Congratulations! You've reset your device! You are now complete.

     

    FocusPro 6000 (TH6320WF1, RTH6580WF)
    • Press and hold ↑and Fan
    • Change the number on the left to 85, and the number on the right to 1
    • Press Done
    • Congratulations! You've reset your device! You are now complete.

     

    VisionPRO 8000 (TH8320WF, RTH8580WF)
    • Press System
    • Press and hold the blank box in the center
    • Change the number on the left to 0165, and the number on the right to 1
    • Press Done
    • Congratulations! You've reset your device! You are now complete.

     

    VisionPRO TH8321WF
    • Press Menu
    • Press ↓ until you see Preferences, and then select it
    • Press ↓ until you see Default Schedule, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    OTHER DEVICE
    • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

     


     

    HomeKit Reset

     

    What device are you trying to schedule reset?

     

    T5+/T5/T6 (RCHT8610WF, RCHT8612WF, TH6320WF2, TH6220WF2)
    • Press and hold Menu
    • Press [Symbol] until you see Reset, and then select it
    • Press [Symbol] until you see HomeKit Reset, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    Smart/Lyric Round (TH8732WFH)
    • Press and hold the Cloud Icon
    • Press ↓ until you see HomeKit Reset, and then select it
    • Congratulations! You've reset your device! You are now complete.

     

    OTHER DEVICE
    • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

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