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HELP & SUPPORT

How do I reset my Honeywell Home device?

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There are several types of resets available. What would you like to reset?

 

 


 

Factory Reset

 

What device are you trying to factory reset?

 

T5+/T5/T6
  • Press and hold Menu
  • Press [Symbol] until you see Reset, and then select it
  • Press [Symbol] until you see Reset, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

Smart/Lyric Round
  • Press and hold the Cloud Icon
  • Press ↓ until you see Reset, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

9000WF
  • Press Menu, and then select Preferences
  • Press Restore Factory Defaults
  • Select Yes
  • Congratulations! You've reset your device! You are now complete.

 

6000WF
  • Press and hold ↑ and Fan
  • Change the number on the left to 90, and the number on the right to 1
  • Press Done
  • Congratulations! You've reset your device! You are now complete.

 

8320WF/8580WF
  • Press System
  • Press and hold the blank box in the center
  • Change the number on the left to 0710, and the number on the right to 1
  • Press Done
  • Congratulations! You've reset your device! You are now complete.

 

8321WF
  • Press Menu
  • Go to Dealer Information
  • Scroll to the bottom and write down the date code
  • Press Done
  • Scroll down to Installer Options
  • Enter the date code.
  • Select Reset to Defaults.
  • Select Yes
  • Congratulations! You've reset your device! You are now complete.

 

CAMERA
  • Press and hold the reset button for 45 seconds
  • Congratulations! You've reset your device! You are now complete.

 

WATER LEAK DETECTOR
  • Press and hold the reset button for 45 seconds
  • Congratulations! You've reset your device! You are now complete.

 

SMART HOME SECURITY
  • Press and hold the action button for 30 seconds
  • When prompted, press the action button once again
  • Congratulations! You've reset your device! You are now complete.

 

OTHER DEVICE
  • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

 


 

Wi-Fi Reset

 

What device are you trying to Wi-Fi reset?

 

T5+/T5/T6
  • Press and hold Menu
  • Press [Symbol] until you see Reset, and then select it
  • Press [Symbol] until you see Wi-Fi, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

Smart/Lyric Round
  • Press and hold the Cloud Icon
  • Press ↓ until you see Wi-Fi, and then select it
  • Press ↓ until you reach Setup, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

9000WF
  • Press Menu
  • Press Wi-Fi Setup
  • Congratulations! You've reset your device! You are now complete.

 

6000WF
  • Press and hold ↑ and Fan
  • Change the number on the left to 39, and the number on the right to 0
  • Press Done
  • Congratulations! You've reset your device! You are now complete.

 

8320WF/8580WF
  • Press System
  • Press and hold the blank box in the center
  • Change the number on the left to 0900, and the number on the right to 0
  • Press Done
  • Congratulations! You've reset your device! You are now complete.

 

8321WF
  • Press Menu
  • Press ↓ until you see Wi-Fi Setup, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

CAMERA
  • Press and hold the reset button for 45 seconds
  • Congratulations! You've reset your device! You are now complete.

 

WATER LEAK DETECTOR
  • Press and hold the reset button for 45 seconds
  • Congratulations! You've reset your device! You are now complete.

 

SMART HOME SECURITY
  • Press and hold the action button for 30 seconds
  • When prompted, press the action button once again
  • Congratulations! You've reset your device! You are now complete.

 

OTHER DEVICE
  • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

 


 

Schedule Reset

 

Make sure you want to change your device's schedule back to factory presets.

 

Schedule presets for non-Geofencing thermostats:

 

C-Wire

Schedule presets for Geofencing thermostats:

 

C-Wire

 


 

What device are you trying to schedule reset?

 

T5+/T5/T6
  • Press and hold Menu
  • Press [Symbol] until you see Reset, and then select it
  • Press [Symbol] until you see Schedule, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

9000WF
  • Press Menu
  • Press Preferences
  • Press Restore Default Schedule
  • Congratulations! You've reset your device! You are now complete.

 

6000WF
  • Press and hold ↑and Fan
  • Change the number on the left to 85, and the number on the right to 1
  • Press Done
  • Congratulations! You've reset your device! You are now complete.

 

8320WF/8580WF
  • Press System
  • Press and hold the blank box in the center
  • Change the number on the left to 0165, and the number on the right to 1
  • Press Done
  • Congratulations! You've reset your device! You are now complete.

 

8321WF
  • Press Menu
  • Press ↓ until you see Preferences, and then select it
  • Press ↓ until you see Default Schedule, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

OTHER DEVICE
  • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

 


 

HomeKit Reset

 

What device are you trying to schedule reset?

 

T5+/T5/T6
  • Press and hold Menu
  • Press [Symbol] until you see Reset, and then select it
  • Press [Symbol] until you see HomeKit Reset, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

Smart/Lyric Round
  • Press and hold the Cloud Icon
  • Press ↓ until you see HomeKit Reset, and then select it
  • Congratulations! You've reset your device! You are now complete.

 

OTHER DEVICE
  • Contact Support at 1-855-733-5465 to find a pro-installer in your area.

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