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How do I connect my RTH8500WF WiFi Series WiFi Touchscreen Programmable Thermostat to WiFi and register it?

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Connecting your thermostat to Wi-Fi can be performed during the initial setup and configuration, or later at a time you choose.

Connecting to Wi-Fi – Initial Setup:

After the Configuration step during the initial install, you will be prompted to connect your VisionPRO Wi-Fi 8000 to your Home Wi-Fi.

The VisionPRO Wi-Fi 8000 (TH8321WF) can be connected to Wi-Fi on the thermostat itself after initial setup / configuration, or from the Menu > Wi-Fi Setup screen. After successful connection, register your product on the mytotalconnectcomfort.com/portal website to complete the process and control the thermostat remotely.

The VisionPRO Wi-Fi 8000 (RTH8580WF / TH8320WF) uses a 3-step connection and registration process

Step 1 – Connect your mobile device to the thermostat’s Wi-Fi network (NewThermostatxxxxxx)

Step 2 – Connect the thermostat to your home Wi-Fi (via an internet browser on your mobile device)

Step 3 – Register in the My Total Connect Comfort web portal

*Registration cannot be performed with the mobile app, currently only supported via the web portal*

Step 1 – Connecting your mobile device to the thermostat’s Wi-Fi network (NewThermostatxxxxxx)

Once installed and configured, the (TH8320WF / RTH8580WF) thermostat will display “Wi-Fi Setup”. Open the Settings – Wi-Fi on your mobile device and connect to the Wi-Fi network named “NewThermostatxxxxxx”. 

*If your thermostat does not display Wi-Fi Setup remove the thermostat faceplate from the wall plate for 30 seconds and then reattach it. If Wi-Fi setup does not display, enter the Installer Setup (press the System button, then hold the center blank box at the bottom of the thermostat display for 5-10 seconds until the screen changes) and use the User / Installation Guide to navigate the settings to function 0890 . Make sure function 0890 is set to 1, then proceed to function 0900. Use the up or down arrow to change function 0900 function to 0 then press done. WiFi setup will then be displayed on the screen. Return to step 1.*

**TH8321WF – After initial configuration, you will be prompted to connect to WiFi. Select your Home Wi-Fi network, then enter the password on your thermostat screen**

Step 2 – Connect the thermostat to your home Wi-Fi (via an internet browser on your mobile device)

Skip this step for the TH8321WF.

TH8320WF / RTH8580WF - After connecting to the thermostat Wi-Fi, open a web browser (Safari, Chrome, etc.) You should be automatically guided to a page labeled “Thermostat Wi-Fi Setup. If you are not automatically guided there, enter the IP address: 192.168.1.1 into the address bar on your browser to navigate there manually.

You should see your Home Wi-Fi network listed. Select it and enter your Wi-Fi password. After a brief connection period, your thermostat will display a “Connection Success” message. Reconnect your phone to your home wi-Fi network if your device does not reconnect automatically

*If you do not see your home Wi-Fi network, refresh the list. If your Wi-Fi network is still not displayed, check the Trouble Connecting? / Wi-Fi network recommendations below.*

Step 3 – Register at mytotalconnectcomfort.com/portal

Registration is completed at mytotalconnectcomfort.com/portal. Navigate to the page and create an account / login.

Select the “Add Device” icon and Input the MAC ID / CRC for your device. (MAC ID / CRC are located on your thermostat information card, on the back of the thermostat, or from the Menu > Equipment Status screen])

Complete the security check (if prompted) and follow the directions within the web portal to complete the registration.

 

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