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HELP & SUPPORT

Home Energy Report: How to reconnect your thermostat?

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To reconnect your thermostat to Wi-Fi, make sure your router is powered on and broadcasting. Restart your router by pressing the ON/OFF button or by unplugging the device then plugging back in after approximately five seconds.

If the problem persists, you may need to reset the thermostat's Wi-Fi connection or reset your home Wi-Fi. For help reconnecting your thermostat's Wi-Fi, view our FAQ section or visit our support page. For a video tutorial on how to reset your Lyric Round, Lyric T5 or Wi-Fi Smart Thermostat, visit our YouTube channel.

To reset your home Wi-Fi, refer to the router's instruction manual. When the Wi-Fi network has been restored, the thermostat will automatically reconnect.

For additional support, contact our customer support team.


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