Search Button
shopping cart

HELP & SUPPORT

Can I retrieve a video clip directly from the SD card?

Last updated

Share:

Video clips from the Lyric C1 and C2 Wi-Fi Security Camera cannot be retrieved directly from the encrypted SD card. The video clips will need to be loaded to the cloud before they can be viewed. You can also decide to use any other SD Card (up to 64 GB) and the camera will automatically encrypt it.

CONTACT US

Message Resideo

MESSAGE US

Message us on Twitter for help with our products.

Monday through Friday:
7am to 7pm CDT
Saturday and Sunday:
9am to 5pm CDT

Live Chat with Resideo

CHAT US

Connect with an agent for quick assistance.

Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT

Call Resideo

CALL US

Speak directly with an agent for help with our products.