Why didn't I receive a notification from my Lyric C1 or C2 camera for a motion or audio event?

For motion detection, make sure the detection zone sensitivities aren't set to zero or Low. If this doesn't solve the problem, make sure the camera is connected to the Wi-Fi network and not offline. If offline, the camera will detect the motion and audio triggers and generate video clips, but will store them on an SD card. Only after the camera comes back online will the notifications be sent, once the clips are synced from SD Card to the Cloud.
Last updated: July 06, 2018
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