My camera is offline and will not reconnect. Will I lose the stored clips if I reset the device to get back online?

If the Lyric C1 or C2 Wi-Fi Security Camera is reset, all stored clips will be lost. It is not recommend that the Lyric C1 camera be reset unless absolutely necessary. If the camera is offline and will not re-connect, try the following items:

  • Verify the camera has power
  • Verify there is not a scheduled maintenance event taking place
  • Verify the Wi-Fi network is working properly
  • Power cycle the camera by unplugging the power cord for the power socket for about 30 seconds and then powering the camera back on.
Last updated: July 06, 2018
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