How do I remove a Lyric user from a location?

To remove a user from a location, go to the Lyric app home screen and tap the three-line menu icon in the upper left hand corner. Press the gear icon next to the location from which you'd like to remove a user.
On Android
To remove another user, press "Users," then tap and hold the email address of the user you would like to remove. You should then be able to select "Remove Access."
On iOS
Press "Users," then press the X next to the email address of the user you would like to remove.
Note: Any user can remove any other user, regardless of who initially set up the location. Users removed in error will need to contact another current user for access or reset the thermostat by calling Lyric Technical Support at 1-800-633-3991.
Last updated: July 06, 2018
Was this article helpful?

DIDN'T FIND WHAT YOU'RE LOOKING FOR?

Tweet

Tweet Us

Follow us for the latest news on Honeywell Home.
7 AM – 7 PM CST,
7 days a week.

Live Chat

Live Chat

8 AM to 10 PM CST,
7 days a week.

Send Mail

Email Us

Don’t need urgent assistance? We’ll get back to you within 48 hours.

Call Us

Call Us

Experts are ready to help Monday to Sunday.