My product arrived damaged. What should I do?

If you ordered your Honeywell product through and it has arrived damaged, please call Customer Care at 1-800-633-3991, 7 a.m. to 11 p.m. EST, Monday through Saturday and 10 a.m. to 7 p.m. EST on Sunday.

If you ordered your Honeywell product from a contractor or retailer other than, contact the contractor or retailer to return it.

For more information on Honeywell's online return policy, reference your packing slip or click here.

Last updated: July 30, 2018
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