Water Alarms

Wi-Fi Water Leak and Freeze Detector

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Features
FEATURES
The Wi-Fi Water Leak and Freeze Detector is an early warning system that notifies you on your smartphone when a leak is detected or the temperature drops below a temperature of your choice. By catching it early, you may be able to avoid expensive repairs and loss of treasured items.
Setup
EASY SET UP
Set up is simple and easy. The Home app offers step-by-step instructions for connecting and setting up the Wi-Fi Water Leak and Freeze Detector.
Peace of mind wherever you go: At the first signs of leaks, freezes, or excess humidity, The Wi-Fi Leak & Freeze Detector can alert your smartphone.


Leaks and frozen pipes can cause serious damage to your home. With Wi-Fi Water Leak and Freeze detectors you can get early warning. By catching it early, you may be able to avoid expensive repairs and loss of treasured items. They can be placed near trouble spots like the sump pump, water heater, washer and under sinks. Each can be individually named and registered in the Home app and easily connect to your home Wi-Fi network. If a leak is detected or pipe begins to freeze, the Home app on your phone will alert you wherever you are.

  • Works with the Honeywell Home app
  • Battery operated – Lasting up to three years (Batteries included)
  • Connects to standard Home Wi-Fi directly – no need for an extra hub
  • Status LED lights and an industry leading 100 dB buzzer helps notify a leak detection
  • Temperature, Humidity and Water Leak measurement
  • 4ft cable sensor (included) can be used to extend sensor capability
  • The entire length of cable sensor detects water
  • Additional cables can be added to extend the sensor length to 500ft. (sold separately). Ideal for looping in an entire area
  • DIY installation and can be setup in minutes
Home app
The Home app guides you through the simple set-up of the Lyric Water Leak and Freeze detector with step-by-step instructions. From here you can see all your Wi-Fi Water Leak and Freeze devices and even control your thermostat to prevent possible freezing.
Clean and Replace
After an alarm, simply wipe dry the detector and cable sensor and place them back into service.
Humidity & Temperature Logging
The sensors have the ability to record and log your humidity and temperature of the area you are monitoring. All viewable via the Home app.
Notify a friend
You can setup the Wi-Fi Water Leak and Freeze detector to notify a trusted friend, neighbor or even contractor when it sends an alert. So even when you are away, someone you trust can take action.
Specs
  • Model number: RCHW3610WF
  • Formerly known as Lyric Water Leak and Freeze detector

Lyric Wireless Leak Detector

Home App
Lyric Wi-Fi Water Leak Detector
Lyric Wi-Fi Freeze Detector
Wi-Fi Water Leak and Freeze Detector (OFFLINE)
Introducing the Lyric Water Leak and Freeze Detector


Watch a short demonstration of how the Lyric Water Leak and Freeze detector can protect your home. Find out more.

Wi-Fi Water Leak and Freeze Detector Video

Lyric Wireless Leak Detector
Honeywell Lyric Wi-Fi Water Leak and Freeze Detector

SUPPORT ARTICLES

iOS: The Lyric app is only supported on iOS 8.0 or later devices.
Android: The Lyric app is supported on Android 4.3 or later devices.
The Lyric app is not supported on Blackberry or Microsoft devices.

Lyric uses three AA Alkaline batteries. For your convenience, three batteries are included in your box. You can expect up to 3 years of battery life, depending on use conditions. Battery life may be shorter due to a number of factors (e.g., extreme cold or heat, multiple cable sensors, alert activity, frequency of status updates).

No, this is a battery powered device only.

The detector can be on the floor or hang at any height. The length of the supplied cable sensor is 4 feet (or 1.2 meters). You can attach additional cable sensors for additional coverage up to 125 Cable Sensors connected for 500 feet or 150 meters. Water can touch any part of the cable for the alarm to sound.

Each detector must be enrolled through the app individually. The easiest way to enroll detectors is to enroll one at a time by inserting batteries only into the device you are ready to enroll. In the case where you have already inserted batteries for multiple detectors prior to enrollment, you will see multiple MAC IDs in the app to choose from - in that case you would need to identify which device you are enrolling by looking up the MAC ID.

MAC IDs are printed in the detector's battery compartment. Repeat the installation steps for each detector individually.

After successful installation, the LED light will turn solid green. It stays on for approximately 5 minutes and then turns off to preserve battery life.

Set up and manage your alerts and notifications in the settings in your Lyric App. Select the "Water Leak Detector" and go to the "Menu" within the Lyric App. Select the "Alert and Notifications" to set up what you want to be notified about. You can receive notifications for the following: (i) water leak; (ii) high/low temperature; and (iii) high/low humidity.

Water Leak notifications for the Honeywell Water Leak Detector may not be disabled, though you may choose your notification method.

You may choose to receive notifications in any or all of these ways:
  • In-App Alert
  • Push Notifications
  • Email Notifications

The Bluetooth times out after five minutes and the LED on the device stops blinking blue. In most cases, this happens if you insert the batteries in the detector before downloading the Lyric App. By the time you reach the step to pair the water leak detector with your smart phone or tablet, more than five minutes may have elapsed and the detector will have stopped blinking blue. If this happens, take out all batteries from the device, wait for one minute and re-insert the batteries. Inserting the batteries will re-trigger the Bluetooth and the LED will begin blinking blue. You can proceed with the installation steps detailed in the Quick Start Guide or follow the step-by-step instructions in the Lyric App.
  1. Water: When the Water Leak Detector or Cable Sensor detects water
    1. 100dBA buzzer alarm will sound at device
    2. Red LED flashes at device
    3. Push notification is sent to your mobile device
    4. Email notification is sent to the email address connected to your Lyric App
    5. Email notification is sent to other email recipients set up in your Lyric App
  2. Temp and Humidity: When your temperature and humidity is outside the default or custom settings in your Lyric App
    1. Push notification is sent to your mobile device
    2. Email notification is sent to the email address connected to your Lyric App
    3. Email notification is sent to other email recipients setup in your Lyric App
  3. When the device goes offline
    1. Push notification is sent to your mobile device
    2. Email notification is sent to the email address connected to your Lyric App
    3. Email notification is sent to other email recipients set up in your Lyric App
  4. Low Battery Level
    1. Push notification is sent to your mobile device
    2. Email notification is sent to the email address connected to your Lyric App that your battery is running low
    3. Email notification is sent to other email recipients set up in your Lyric App that your battery is running low
    4. The detector starts beeping once every minute after reaching roughly 5% levels to remind you to replace batteries.
  5. When any of the above Alerts (water leak, temperature, humidity, battery levels, offline) are resolved:
    1. Push notification is sent to your mobile device that the issue is resolved
    2. Email notification is sent to the email address connected to your Lyric App that the issue is resolved
    3. Email notification is sent to other email recipients set up in your Lyric App that the issue is resolved
It can take up to one minute for the alarm to sound after water is detected.

Make sure the batteries are inserted correctly. If that does not correct the issue then put in new batteries. If the issue is not corrected contact the Lyric toll free Customer Care phone line, 1-800-633-3991.

Once the water leak detector detects a leak through the sensor probe or the extended cable sensor, within a minute the detector buzzes and the LED blinks red. Shortly thereafter, you should receive in-app, push and/or email notifications, depending on your settings.

Yes, the entire 4 feet cable (or 1.2 meters) sensor detects water. Additional cable sensors can be added for a maximum sensing distance of up to 500 feet or 150 meters. The cable sensors need to be connected to each other, please make sure that each cable is installed correctly. You may test each cable sensor section by inserting each cable sensor section into the Water Leak Detector separately and by pouring water on the applicable cable sensor section to test. If the cable sensor does not trigger the buzzer alarm after pouring water on the cable sensor, please contact the Lyric toll free Customer Care phone line, 1-800-633-3991.

You should receive in-app, push and/or email notifications, depending on your settings, when the battery level reaches approximate values of 25% remaining (just a warning), 10% remaining (urgent), and 5% (critical), you will receive an in-app, push and/or email notification, depending on your settings. The detector starts beeping once every minute after reaching roughly 5% levels to remind you to replace batteries.
You can mute the alarm within your app. When a leak is detected, a screen pops up on your App that allows you to mute the alarm. The LED on the detector would still continue to blink red, which indicates a leak is still detected, even while the alarm is muted.

After 30 minutes, if the detector is still detecting a leak, the alarm will start again.

Mute the alarm using the app, unplug the cable sensor or wipe the built-in probe sensors dry (whichever sensed the leak), or remove the batteries.

Yes. For the best performance, it is recommended that the detector is wiped clear of any debris, dried, and the batteries are replaced before reuse.

The detector has a built-in temperature sensor that senses temperature every hour. If the temperature goes below the set thresholds, you should be notified through in-app, push and/or email notifications, depending on your settings.

The default thresholds for temperature are pre-set at 45°F or 7.5°C and at 100° F or 38°C and you may change the settings in the Lyric app. The default thresholds for humidity are pre-set at 20% and at 70% and you may change the settings in the Lyric app.

To conserve battery power, the default setting has the detector send data and update your App once a day.

Your temperature and humidity readings will update two or three times per day but at the expense of battery life.

If the detector misses a particular update, you will receive an email, push, and in app notification, depending on your setting, that the detector is offline.

The history of the last 30 days, indicating the high and low readings per day.

There is no limit to the number of email accounts that can be added to receive notifications. Added email accounts will receive notifications from all devices connected to the account.

Lyric operates in the 2.4GHz range and is compatible with 802.11 AC/B/G/N home wireless routers.
The range of distance of the Wi-Fi signal is determined by your router. Check your router's manual for additional information.
Yes, the detector will sound a 100dB alarm when the detector senses water (through the built-in sensors or through the cable sensor). However, you will not receive in-app, push, and/or email notifications without a Wi-Fi connection.

No, nothing's wrong with your device. Take out the batteries; wait for 30 seconds to 1 minute and put the batteries back in. You should see the blinking blue light now.

By default, the detector refreshes app data once a day, to help minimize data usage.
The detector is designed to operate within a temperature range of 32° F (0° C) to 140° F (60° C).
2 years from date of purchase.

Honeywell warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of two (2) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Honeywell shall repair or replace it (at Honeywell's option).

(i) Return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or

(ii) Call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address:

Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.

If you have any questions concerning this warranty, please write Honeywell Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.

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