Steps to Reboot C1/C2 Camera

1. Power On Offline Camera Devices (C1, C2):

• Ensure the camera devices (C1, C2) are powered on.

2. Reset WiFi or Re-registering the Device:
If the device is not connecting to the network, the WiFi configuration needs to be reviewed or reconfigured. If that doesn't work, it is recommended to re-register the Camera device. Follow the below steps to re-register the devices

Steps:

2.1. Delete the Camera from the Account:

• Login to the Resideo App with the account that was used to manage the Camera device.

Open camera device Settings -> Camera configurations and Click on "Delete Camera"

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2.2. Resetting the Camera (C1, C2):

• Find the reset button behind the camera (C1, C2).
• C2   
• C1 

• Use a suitable tool/pin to press and hold the reset button until a beep sound is heard from the camera.
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2.3. Wait for Camera Reset:

• After hearing the beep, wait for 30-40 seconds.

2.4. Verify Camera Status:

• Check the camera device light; it should be blue and blinking.
• C2     C1  

2.5. Re-register the Device:

• Select the "+" button from the dashboard  

• Select the respective camera model from the following screen  

• • • Select the Location and name your camera device after that click next from the installation screen and follow the instructions.