I can't connect the Lyric to my router's guest network. What do I need to do?

Last updated:

Some wireless routers have advanced features like guest networks. We recommend that you connect your thermostat to your home network, not a guest network. If you must connect to your guest network, you will need to unblock port 443 in the guest network firewall. Consult your router's instruction manual or manufacturer for device-specific directions.

Was this article helpful?

Thanks for your feedback!

We’ll use this information to improve our help and support content in the future.

NOT THE DIY TYPE?

Contact a local professional partner.

FIND A PRO

NEED SOME EXTRA HELP?

Chat live with a support agent.

Must accept cookies

CONTACT US

Connect with our support team.